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Privacy Policy – Swift Skills Academy

1. Introduction

Swift Skills Academy (“we”, “our”, “us”) is committed to protecting the privacy of our students, clients, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with South Africa’s POPIA and other applicable laws.

2. Information We Collect

We may collect the following types of information:

  • Personal details: Name, ID number, contact information (email, phone, address).

  • Enrollment details: Course selection, payment records, attendance.

  • Compliance records: Certificates, assessments, and workplace placement information.

  • Website data: Cookies, analytics, and browsing behavior (for site improvement).


3. How We Use Your Information

Your information is used for:

  • Processing course enrollment and issuing certificates.

  • Communicating with you regarding training, updates, and opportunities.

  • Meeting compliance requirements (UIF, SARS, COIDA, accreditation bodies).

  • Improving our services and website experience.

  • Providing job placement support and industry connections.


4. Sharing of Information

We do not sell or trade your personal information. We may share data only with:

  • Accreditation bodies (for certification validation).

  • Government agencies (SARS, UIF, COIDA compliance).

  • Employers/partners (for learner placement, with consent).

  • Service providers (IT, payment processors, strictly under confidentiality agreements).


5. Data Protection

  • Personal data is stored securely and accessed only by authorized staff.

  • We use encryption, firewalls, and secure servers to protect information.

  • Records are retained only as long as necessary for compliance and training purposes.


6. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Withdraw consent for certain uses (e.g., marketing).

  • Request deletion of data where legally permissible.


7. Cookies & Website Tracking

Our website may use cookies to enhance user experience and track analytics. You can disable cookies in your browser settings, but this may affect site functionality.

8. Contact Us

For privacy-related inquiries, please contact:

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